Assessor Resource

FNSCUS513
Review business performance

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to collect, organise, analyse, investigate and review data to improve the efficiency and quality of performance of a business or business unit.

The unit applies to those who use a range of managerial techniques to review and analyse their own work and the work of others to determine required actions.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

review the performance of a business or business unit against at least three different business performance targets, at least one of which must be efficiency related and at least one quality related.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key features of organisational policies and procedures and industry compliance requirements relating to collecting and analysing data and conducting a business performance review

role of performance measures, targets and budgets in analysing business performance

common business performance targets or key performance indicators (KPIs), and their impact on business performance

managerial techniques to review and analyse their own work and the work of others to determine required actions.

market position of the business or business unit described in the performance evidence relative to its competitors.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

organisational equipment and consumables

organisational records, policies and procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

review the performance of a business or business unit against at least three different business performance targets, at least one of which must be efficiency related and at least one quality related.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key features of organisational policies and procedures and industry compliance requirements relating to collecting and analysing data and conducting a business performance review

role of performance measures, targets and budgets in analysing business performance

common business performance targets or key performance indicators (KPIs), and their impact on business performance

managerial techniques to review and analyse their own work and the work of others to determine required actions.

market position of the business or business unit described in the performance evidence relative to its competitors.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

organisational equipment and consumables

organisational records, policies and procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine service parameters and performance targets in consultation with required stakeholders and according to organisational procedures 
Establish business performance measures that provide accurate and accessible information on business provision 
Establish accurate, secure and reliable data-recording facilities according to organisational procedures 
Obtain and record business performance data at regular intervals according to organisational procedures 
Collate data against determined business performance targets 
Analyse data and establish whether business performance targets have been achieved 
Document variations in business performance against performance targets according to organisational procedures 
Assess variations in performance and determine degree of change required to improve business performance 
Implement procedures to address required changes 
Determine effectiveness of changes 

Forms

Assessment Cover Sheet

FNSCUS513 - Review business performance
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSCUS513 - Review business performance

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: